Error Handling

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TicketError (Non-Transient)

Raised when alarm record not found in database. These errors indicate data issues that won’t resolve with retries.

Action: Log error, discard message immediately.

Transient Errors

Any other exception (DB connection loss, TTS timeout, network issues).

Action: Retry with exponential backoff up to MAX_RETRIES.

Error Type

Retryable

Action

TicketError

No

Log error, discard immediately

Database connection failure

Yes

Retry with backoff

TTS API timeout

Yes

Retry with backoff

Network errors

Yes

Retry with backoff

Any other exception

Yes

Retry up to MAX_RETRIES, then discard